Well, if it's not one thing with them it's another. I called in November to ask what they thought I should do as far as taking a test now or waiting for a birth. They said if I wait till birth all I need is to fax the birth certificate and I would receive a check 5-7 bus. days. They actuallly sent me a re-test in October, after I was told 75% girl at the ultrasound, and I never used it. I've been thinking about doing it now, but I'm scared that it will still say boy and I will be more upset, worrying again. Also, the test was very hard for me to take, maybe nerves, but my blood would not come out. I did go through with the 3rd gender screen on Friday, and the lady said, "IF this isn't a girl, I will come to your house myself and take all your girl stuff back, and repaint your room." So, I'm feeling pretty good now. So, maybe I will go thru with the test that I have at home and hope for the best. I'm worried now about the message your are hearing, I'm with Dazie, what did it say? Did it sound like they were closed for the day, or closed forever? If I take a re-test I will wait until I call them again and let them know that it is coming. Have you tried emailing them?