Hi girls
I'm new here and have spent the last week reading all your stuff. Can I join you?
Dazie, it seems we have very similar experiences. I tested in August and was told 'girl'. Then had a phone call in September asking me to re-test as all the summer tests were done with an insensitive reagent. Took the test and again, this week, told 'girl'. However, my 20 wk detailed scan was told 'boy'. Contacted TMPOB who were very nice as usual and I'm going to do a re-test, mainly out of curiosity. Bet they now come back 'boy' but we'll see.
I asked them where they got their stats from and they said from 400 women tested in 2006 and got 95% accuracy. See their blur below:
The 95% accuracy rate was based on an internal study that was carried out early this year. The women who were apart of this research had taken our test in 2006. Currently, we are in the process of gather another internal study which is estimated to be done by the end of this year. This internal study will capture the women who have taken our test in 2007.
DNA Worldwide is our UK distributor who is recently dealing with upset customers who have taken our test too early or have been affected by a technical difficulty in our laboratory, dated in July 2007. When we first distributed to UK, there was a misunderstanding between how our company determines a women to be eligible to take the gender test (7 weeks post conception or 10 weeks from the first day of the last menstrual period) and how the doctors in UK calculated the number of weeks a woman is pregnant. We found out after numerous samples have been processed that the samples were arriving in our laboratory when the women were 7 weeks pregnant which by our calculation was estimated to be 5 weeks post-conception. And thus, making the women too early to take our test; leading to false negative results. Immediately, we clarified the information and we were processing the samples at the correct eligibility date. However, some of these women were upset and reacted negatively towards our company. This was the initial phase.
Then, in the month of July, we experienced desensitization in the activity of one of chemical reagent we used in our real-time polymerase chain reaction to analyze our data that we did not elucidate until late September. During this time, we experienced a high volume of calls stating that we were incorrect. As we investigated into this situation, we discovered that it was a manufacture problem and therefore, we reordered a new set of chemical reagents and retested all the women who were interested in retesting. For every call we received, we addressed them on a personal basis but to our dismay, we could not please every customer. Although we, as a company and distributor, have taken full responsibility to refund the customers in full and provided gift cards to compensate for the inconvenience and frustration, a handful of customers were still disappointed. DNA WW is temporary not selling our gender test, but they are working closely with us in ironing out the complaints made by their previous customers. They hope to resell again within the next couple of months.
Within the last month, the scientists at Consumer Genetics have worked diligently around the clock to recover from our technical difficulty and are pleased to say that we are in full function mode again.