Southernbelle and I are Forum Leaders, but not professional techs. As far as I know, there are only two techs who post here with any regularity: CharlieCats (who's also a FL) and nicholerh. Nichole works full-time, I believe, and has a limited amount of time to post here. CC has a LOT on her plate right now and probably won't be available for some time.
I haven't been here as much lately because of a wild work schedule, and when I am the monkeys eat half my posts. Bear with us, and I'll see what we can do for you!